Shipping policy

Order Processing Time

All Decal Depot products are made to order.

  • Processing time: 1–5 business days

  • Orders are processed Monday through Friday (excluding holidays)

Once production is complete, your order will be shipped using the method selected at checkout.


Shipping Times (After Processing)

Estimated delivery times:

  • United States: 3–7 business days

  • Canada: 5–12 business days

  • International: 10–25 business days (varies by destination)

Delivery times are estimates and may be affected by carrier delays, customs processing, or weather conditions.


Shipping Costs

Shipping rates are calculated at checkout based on:

  • Order size and weight

  • Shipping destination

  • Selected shipping method

Free shipping promotions may be offered periodically and will be clearly stated when available.


Tracking Information

Once your order ships, you will receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear.


Incorrect Addresses

Customers are responsible for providing accurate shipping information.

  • Orders returned due to incorrect or incomplete addresses may require additional postage to reship

  • We are not responsible for delivery issues caused by address errors


Lost or Stolen Packages

If a package is delayed or appears lost, please contact us and we will assist with a carrier inquiry.

Once an order is marked delivered by the carrier, Decal Depot is not responsible for lost or stolen packages.